Account Lookup

Enter your information below to securely access your account details and explore payment resolution options

Find Your Account

Found on correspondence from our payment resolution team
- OR -
Email address on file

Security & Privacy

Your information is protected with industry-standard encryption. We will only use the information you provide to locate your account.

  • SSL/TLS encrypted connection
  • Secure database storage
  • FDCPA compliant
  • No information shared with third parties

Easy Account Lookup!

You can look up your account using just ONE piece of information:

  • Account number (from our correspondence)
  • Email address on file

No additional verification needed - we've simplified the process for your convenience.

Need Help?

If you're having trouble locating your account, please contact us:

Email: fixpaymentgroup@gmail.com

For Creditors

Are you a creditor looking to submit accounts with payment issues?

Need access? Request a portal login and our team will set you up.