Account Lookup

Enter your information below to securely access your account details and explore payment resolution options

Find Your Account

Found on correspondence from our payment resolution team
- OR -
Phone number on file with original creditor
Email address on file

Security & Privacy

Your information is protected with industry-standard encryption. We will only use the information you provide to locate your account.

  • SSL/TLS encrypted connection
  • Secure database storage
  • FDCPA compliant
  • No information shared with third parties

Easy Account Lookup!

You can look up your account using just ONE piece of information:

  • ✓ Account number (from our correspondence)
  • ✓ Phone number on file
  • ✓ Email address on file

No additional verification needed - we've simplified the process for your convenience.

Need Help?

If you're having trouble locating your account, please contact us:

Phone: (510) 224-5390
Email: info@fixpayment.org