Contact Us

We're here to help. Reach out to our team for assistance with your account.

Important Notes

  • All phone calls may be monitored or recorded
  • For immediate assistance, emailing the appropriate department is recommended
  • Have your account number ready when contacting us
  • Written requests should be sent via certified mail
Business Hours:
Monday - Friday: 8:00 AM - 8:00 PM EST
Saturday: 9:00 AM - 5:00 PM EST
Sunday: Closed

Mailing Address

FixPayment
Central Tower-4, 65 M Block, Gulberg III, Ferozpur Road
Lahore, Punjab 54660
Pakistan

For written correspondence, please send via certified mail.

Department Contacts

Contact the appropriate department directly:

General Inquiry

Account questions, general inquiries

general@fixpayment.org

Account Issues

Non-payment matters, account concerns, copy us on emails

accounts@fixpayment.org

Payments

Payment processing, plans, methods

payments@fixpayment.org

Disputes

Debt validation, disputes

disputes@fixpayment.org

Settlements

Settlement offers, negotiations

settlements@fixpayment.org

Legal

Legal matters, judgments, garnishments

legal@fixpayment.org

Response time: 1-2 business days

Quick Actions

Lookup Account

Find your account details

LOOKUP

Make Payment

Pay your balance online

PAY NOW

File Dispute

Dispute or validate debt

DISPUTE

View FAQs

Common questions

FAQs