Contact Us

We're here to help. Reach out to our team for assistance with your account.

Send Us a Message

Call Us

Speak with a representative immediately:

(510) 224-5390
Business Hours:
Monday - Friday: 8:00 AM - 8:00 PM EST
Saturday: 9:00 AM - 5:00 PM EST
Sunday: Closed

Email

info@fixpayment.org

Response time: 1-2 business days

Important Notes

  • All phone calls may be monitored or recorded
  • For immediate assistance, calling is recommended
  • Have your account number ready when calling
  • Written requests should be sent via certified mail

Departments

  • General: Account questions, general inquiries
  • Payments: Payment processing, plans, methods
  • Disputes: Debt validation, disputes
  • Settlements: Settlement offers, negotiations
  • Legal: Legal matters, judgments, garnishments

Quick Actions

Lookup Account

Find your account details

LOOKUP

Make Payment

Pay your balance online

PAY NOW

File Dispute

Dispute or validate debt

DISPUTE

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Common questions

FAQs