Dispute Debt / Request Validation

Exercise your rights under the Fair Debt Collection Practices Act

Dispute / Validation Form

If you don't have an account number, leave this blank
Be specific. Include dates, amounts, and any relevant details.
Upload documents that support your dispute (payment receipts, police reports, etc.)
Accepted formats: PDF, JPG, PNG, DOC, DOCX | Max 5MB per file

Your Rights Under FDCPA

Under the Fair Debt Collection Practices Act, you have the right to:

  • Request validation of the debt within 30 days
  • Dispute the debt if you believe it's incorrect
  • Receive written verification before collection continues
  • Have collection activity paused during the dispute process

When to File a Dispute

You should file a dispute if:

  • You don't recognize this debt
  • The amount doesn't match your records
  • You've already paid the debt
  • This is the result of identity theft
  • The statute of limitations has expired
  • You need verification of the debt

Time Sensitive

You have 30 days from the initial contact to request debt validation.

Filing after this period is still possible but may not pause all collection activity.

What We Must Provide

Upon receiving your validation request, we must provide:

  • Verification of debt amount
  • Name of original creditor
  • Proof you owe the debt
  • Copy of original debt agreement (if available)
  • Account statements or transaction history

Common Dispute Reasons

  • Not My Debt: Never had account with creditor
  • Incorrect Amount: Balance is wrong or inflated
  • Already Paid: Debt was previously satisfied
  • Identity Theft: Fraudulent account in your name
  • Statute of Limitations: Debt is too old to collect legally

Important Notes

  • Disputing doesn't eliminate valid debts
  • Collection will pause during investigation
  • False disputes may have legal consequences
  • You may still owe the debt if validated
  • Credit reporting may continue if debt is validated

Need Help?

Questions about the dispute process?

Call: (510) 224-5390
Email: info@fixpayment.org