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Unpaid invoice recovery without the 40% agency cut

Past-due invoices drain cash flow, whether a business or a person owes you. Traditional agencies often take 25–45% of recoveries and own the customer conversation. FixPayment is payment experts with the power of AI, helping resolve disputes and fix payment issues: we stay on the file through plans, settlements, and disputes. Optional success fees (~18%) keep about 80% when you enroll that plan.

Start creditor signup See FP Risk Score

Optional fee math (when you choose success fee)

On a $10,000 recovered invoice under an optional success-fee enrollment:

  • Traditional agency at 40%: you keep $6,000
  • Optional FixPayment success fee at 18%: you keep $8,200
  • Difference: $2,200 more cash back to your business

Compare our team working the file to agency outsourcing, not only contingency rates.

What recovery on FixPayment includes

  1. Triage aging AR: prioritize invoices by age, amount, and likelihood of payment.
  2. Documented follow-up: professional outreach our team runs, with audit trails.
  3. Payment plans that finish: structured schedules instead of endless “next week.”
  4. Settlement options: when a partial recovery beats a total write-off.
  5. Dispute paths: pause outreach and document contested balances.

Tools: payment plans, settlements, disputes.

Agency outsourcing vs FixPayment

Factor Traditional agency FixPayment
Who works accounts Agency collectors Payment experts with the power of AI
Primary pricing 25–45% contingency Platform subscription (+ optional ~18%)
If nothing recovered Still costs time / relationship No success fee on that enrollment
Approach Outsourced collections Payment experts with the power of AI

See agency alternative comparison and FAQ.

Who this is for

  • SMB owners with stuck receivables from businesses or people
  • Finance / AR teams who need capacity without a full collections hire
  • Services, healthcare vendors, trucking, and SaaS billing leads
  • Creditors who want underwriting signal: FP Risk Score

How unpaid invoice recovery usually fails

Most write-offs are not “bad debt” in the abstract. They are process failures. Invoices sit in a shared inbox. Follow-ups stop when the owner gets busy. A payment plan is agreed verbally and never documented. A dispute arrives and outreach continues anyway, which burns the relationship and creates audit risk.

Traditional collection agencies solve capacity by taking the account away from you. That can work for files you have already written off. For customers you still want, it often costs more than the contingency fee: you lose control of tone, timing, and the relationship. The math on a $10,000 recovery at 40% is obvious; the quieter cost is the customer who never comes back.

FixPayment flips that model. Payment experts use AI to rank the file, then stay on the account to resolve disputes and fix payment issues. Every step is documented. Optional success-fee plans (~18%) align cost with cash recovered when you want contingent pricing.

A practical recovery sequence

  1. Confirm the invoice is collectible: delivery proof, PO match, and no open dispute before you escalate tone.
  2. Run structured dunning: short, professional reminders with clear amounts and due dates, logged in one place.
  3. Offer a plan early: a finished payment plan beats an endless “next week” promise.
  4. Pause on dispute: stop outreach, document the claim, and reopen only when the balance is clear.
  5. Decide settle vs continue: partial recovery can beat a total write-off when time value of money matters.

FixPayment is built around that sequence: triage, documented follow-up, plans, settlements, and dispute paths. See the agency alternative comparison if you are deciding whether to hand the file to a traditional agency or to our team.

FAQ

How much do collection agencies charge?

Most traditional agencies take roughly a quarter to nearly half of recovered dollars. That is why “recovery” can still feel like a loss.

What does “no recovery, no fee” mean?

On an optional success-fee enrollment, if nothing is recovered on that invoice, you do not pay the success fee for that recovery. Platform subscription is separate.

Can I integrate FixPayment with my stack?

Yes. See the REST API and MCP for creditors, plus Claude for creditors.

Next step

Hand us the invoices. Payment experts with the power of AI work them, and you keep more of what we recover.

Create creditor account or contact us · read the blog

Educational overview of receivables operations, not legal advice. FixPayment is payment experts with the power of AI, helping resolve disputes and fix payment issues on the accounts you place with us.